Frequently Asked Questions

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  • Q1.Why do you need health insurance?

    It's no secret that health care is expensive today. The government says the cost to treat a broken leg can run $7,500 and an average three-day stay can set you back $30,000. Without insurance, many Americans would be one health setback away from financial ruin. Regularly paying a set premium for health coverage assures that money will be available

  • Q2.What should you look for in an insurance company?

    In addition to being financially secure, the life insurance company you choose should have a good claims payment history and good customer service. Independent sources such as A.M. Best Company rate insurance companies. HSBC works with insurance carriers who have a rating of A- rating or better by the A.M. Best Company.

  • Q3.Where can I file a complaint about my health insurance?

    If youre not satisfied with how your insurance company addresses your complaint, every state has an insurance department to help with questions or complaints. To find out more, contact your state insurance department. Ask if your state has a consumer assistance program that can help you file an appeal. The National Patient Advocate Foundation may b